Your privacy is our priority. This document clearly explains how mybet app collects, uses, stores, and protects your personal data as a member of our platform.
Six core principles that underpin how mybet app manages members' personal data.
All data transmitted between your device and mybet app servers is protected with military-grade SSL encryption. None of your information travels in plain form over the internet.
Mybet app does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your explicit consent.
Our platform operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your right to access, correct, and delete your personal data.
We only collect data that is strictly necessary to provide platform services, process transactions, and meet applicable legal compliance requirements.
We clearly explain what data we collect, why it is needed, and how long it is retained. There is no hidden data collection or undisclosed purpose of use.
You have the right to access, correct, download, or request deletion of your personal data at any time. Contact our team and we will respond within 30 days.
Important Note: This Privacy Policy explains how mybet app ("we", "Platform") handles your personal data ("member", "you") when you use the mybet app website and application. By using our platform, you agree to the practices described in this document.
Mybet app takes member privacy very seriously. As an online betting platform operating in Malaysia, we understand that your trust depends not only on the quality of the games we offer, but also on how we handle the personal information you entrust to us.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices. It details the types of personal data we collect, the purposes of collection, how it is stored, who may have limited access, and your rights as the data owner.
Every time you register an account, make a deposit, play a game, or interact with any part of the mybet app platform, you are engaging with a system specifically designed to protect your privacy. We do not treat personal data as a business asset — instead, we regard it as a trust to be maintained with the utmost responsibility.
Mybet app only collects data necessary to provide a secure, fair, and seamless platform experience. The following are the categories of data we collect:
Mybet app never collect or store credit/debit card information directly. All payments are processed through third-party payment gateways that comply with PCI-DSS standards. We only receive transaction confirmations, not your card details.
Every piece of data we collect has a clear and legitimate purpose. mybet app uses your personal data for the following purposes:
Mybet app never use your personal data for third-party advertising, sell it to marketing companies, or use it for automated decision-making that materially affects you without human oversight.
Mybet app understands that sharing your personal data is a sensitive matter. We only share data in limited situations and with specific parties, as described below:
We work with selected third-party service providers to operate the platform, including payment gateway providers, cloud hosting services, and identity verification providers. All providers are bound by strict data confidentiality agreements and are only permitted to use your data for the purposes specified in those agreements.
Mybet app will disclose personal data to the relevant authorities when required by Malaysian law, including upon lawful requests from law enforcement agencies, courts, or regulatory bodies with valid jurisdiction.
In cases involving suspected fraud, money laundering, or serious security threats, we may share necessary information with relevant authorities or industry partners through recognised fraud prevention networks.
Mybet app never sell, rent, or trade members' personal data to advertising companies, data brokers, or any third party for commercial purposes. This is an unwavering commitment since the platform was established.
Mybet app continually invests in security infrastructure to ensure your personal data remains protected at all times. The key security measures we implement include:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. Should any data breach occur that affects your personal information, we will notify you within 72 hours of becoming aware of it, in line with industry best practices.
Mybet app uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
These cookies are required for core platform functions such as login, session management, and security. Without them, the platform cannot function properly and you will not be able to use it. These cookies cannot be disabled.
We use analytics cookies to understand how members use our platform — which pages are most popular, how long sessions last, and where technical issues occur. All data is processed in aggregate and without identifying any specific individual.
These cookies remember your preferences such as interface language, display settings, and your favourite game selections, so you do not need to reconfigure them each time you log in.
You can manage your cookie settings through your browser settings at any time. Please note that disabling essential cookies will affect platform functionality.
Mybet app retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable Malaysian law, whichever is longer.
Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity. Our deletion process ensures data is fully removed from all our systems and backups.
As a member of mybet app and as a data subject under Malaysia's PDPA, you have important rights regarding your personal data. The following table summarises those rights:
| Your Rights | Description | Status |
|---|---|---|
| Right to Access | You have the right to obtain a copy of the personal data we hold about you in a readable format. | Available |
| Right to Rectification | You have the right to request correction of any inaccurate or incomplete personal data. | Available |
| Right to Erasure | You may request deletion of your personal data, subject to applicable legal retention requirements. | Available |
| Right to Restrict Processing | You may request that we restrict the processing of your data in certain situations as provided by law. | Available |
| Right to Data Portability | You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform. | Available |
| Right to Object | You may object to the processing of your data for specific purposes such as marketing communications. | Available |
To exercise any of the above rights, contact our privacy team by email at [email protected] or via Live Chat within the platform. We will process your request within 30 calendar days from the date of receipt.
Before processing any data rights request, we need to verify your identity to ensure the security of your account. This is a protective measure that safeguards you against unauthorised parties attempting to access your data.
Mybet app is a platform exclusively for users aged 18 years and above. We do not knowingly collect any personal data from individuals under the age of 18.
Should we discover that we have collected data from a minor, the account in question will be closed immediately and all related data will be deleted from our systems in the shortest possible time. Parents or guardians who find that their child has registered on our platform are requested to contact us immediately at [email protected] so that immediate action can be taken.
Mybet app reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any material amendments will be communicated to members via:
We encourage you to review this Privacy Policy page periodically. Your continued use of the mybet app platform after any amendments are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
For more information about your rights under Malaysia's PDPA, you may refer to the official website of the Department of Personal Data Protection Malaysia. For frequently asked questions about our platform, please visit the FAQ ours.
Effective Date: This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions of the mybet app Privacy Policy. By using the mybet app platform, you confirm that you have read and fully understood this policy.